A reliable alternative was needed fast when the original charter aircraft was grounded at the last minute.
Getting a repeat customer to an important conference
Our team in Mumbai were contacted by a regular customer, who needed a private jet charter to a conference where he was being commended in the UAE. While our client usually flies in larger aircraft, on this occasion they opted for a more cost-effective midsize jet. But when a technical issue grounded the plane as it was positioning for the charter, a speedy solution was needed to ensure the guests made it to the event in time.
Our Solution
Route: India > UAE
Aircraft: Bombardier Challenger 350, Global Express XRS
Not wanting to keep the passengers waiting at the airport, we pushed back their departure to the next morning and set about finding a reliable alternative aircraft.
We secured a Challenger 350 within hours, leveraging our industry contacts to obtain the necessary permits in India and the United Arab Emirates at short notice.
Our client was delighted with the replacement plane, especially as we were able to offer them an upgraded aircraft on both legs of the charter.
The Finer Details
Trusted Experts: Our client greatly appreciated our determination to ensure they made it to the conference in time.