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On the 16th January 2008 ACS’ Moscow office received an urgent request for a private jet to be positioned at London Heathrow airport the very next day to take two passengers to Moscow’s international Sheremetyevo airport in Russia.

The businessmen were due to arrive in London on a flight from Africa but one of the passengers was unaware of the need for an entry visa into the UK to transit through the airport. ACS was able to obtain a permit to allow the passenger to transfer to the executive jet whilst the second passenger could travel through the immigration process and collect their luggage.

The passengers requested a one hour window between their flight from Africa arriving and the private jet departing to Moscow; landing permits at London Heathrow are extremely hard to negotiate. LHR is one of the busiest airports in the world and landing slots for small private aircraft are few and far between.

Sergey Vekhov, General Manager ACS Russia, said:

“It is testament to the hard work of the ACS team in Moscow that landing rights at London Heathrow airport, the third busiest airport in the world were secured at such short notice! The aircraft departed exactly on time and the businessmen were delighted with the service they had received from ACS.”

Contact: Passenger Sales team at london@aircharter.co.uk

When a Grammy-nominated, world-renowned DJ needed to get back to Europe after a show in South America faster than commercial flights would allow, he called on ACS. As a regular client, the VIP needed to get to his trans-Atlantic flight from Miami fast and knew he could rely upon ACS to arrange a Learjet 31 out of Columbia which allowed him to make his Miami flight in good time.

For someone with so complicated a schedule ACS’s ability to organise flights quickly and flexibly again proved invaluable.

Contact: Passenger Sales team at london@aircharter.co.uk

Air Charter Service promises to satisfy your charter needs, anytime, anywhere. This can often be at the last minute as was found by a VIP real estate mogul and his family when they were stranded in New York having missed their commercial flight. Booking onto another flight was not an option and the businessman knew that he would have to charter to get to his destination at the last moment - so he called ACS.

New York passenger brokers Marc Hollander and Dan Rich were able to locate a G III for the businessman and his family to ensure that they arrive at their destination as soon as possible. ACS then went that extra mile for the client and Marc travelled to the airport to personally see that everything ran as smoothly as possible given the last minute nature of the charter.

The satisfied customer said that he had chosen to use ACS because of their quality service and quick response time, especially with expediting the paperwork. He needed an aircraft arranged on very short notice and ACS was able to deliver for him.

Added to that, the personal approach that the brokers took with their client demonstrates how far ACS is willing to go to ensure that the client receives the best possible service.

Whatever your charter needs, no matter how last minute, ACS promises to deliver.

Contact: Passenger Sales team at london@aircharter.co.uk

Air Charter Service (ACS) one of the leading names in cargo and passenger air chartering, organised a Boeing 737-200 to carry a group of 19 passengers from Dubai (DXB), UAE to Sana’a (SAN), Yemen on Sunday 23rd September to sign a deal for a Nuclear Power project. And all this was successfully achieved with just three days notice.
The project to fund five nuclear power reactors over the next 10 years is estimated at a cost of $15 billion, and aims to generate electricity and desalinate sea water in order to meet the needs of Yemen’s growing urban population and boost the country's industrial development.
The VIP passengers included American and Canadian investors who had originally requested the use of a Boeing Business Jet (BBJ), but due to the limited notice given an alternative aircraft had to be found.

Dmitriy Korshunov, General Manager of ACS Dubai commented:
“The customer was looking for a particular executive aircraft, but due to the extremely short notice the requested BBJ was unavailable. ACS continually monitors in excess of 50,000 aircraft worldwide, so we were able to more than satisfactorily cater for our customer’s needs by recommending the B737-200, which they were delighted with.”

Not only was the flight a complete success, ACS additionally on request provided an exceptional VIP arrival and departure service, which is convenient and can be arranged for groups of any size.

ACS prides itself on quality service with great flexibility to suit the customers’ needs. Once again ACS was able to deliver a full service and leave another of their valued customers satisfied.

Contact the ACS team at london@aircharter.co.uk

Aberdeen Executives take the rain to Spain…
Executives from, one of Scotland’s 100 largest companies, chartered a private jet from Aberdeen to attend the launch of a ship in San Sebastian last month. The Aberdeen based company has a shipping arm with a fleet of offshore support vessels, predominantly serving the North Sea.
The journey would have taken the executives fifteen hours had they used scheduled flights, as opposed to the two and half hour direct flight from Aberdeen that ACS was able to arrange for them, saving considerable time. For senior company Executives the ability to decrease the amount of time spent traveling is seen as a significant cost saving and enables them to spend more time in the office.
Passenger charter analyst at ACS, Mark Christie, said:
“The customer’s immediate thought was to call ACS for this flight as they knew we could provide a service at very short notice that would be tailor made to their needs. We were asked to look for an aircraft on 24th September, booked the flights on the 25th and they flew the next day.
 “We chartered a Citation Excel for the team, a medium size executive jet that suited the flight and passengers perfectly and they were able to use the executive terminal at Aberdeen.”
Contact Mark Christie, Passenger Sales Co-Ordinator at ACS and team at london@aircharter.co.uk

A Silverstone British Grand Prix will draw crowds of 100,000 people, many of whom will want to avoid the inevitable train delays and motorway congestion out of London which often accompanies such a popular event – our perfect solution, a helicopter charter from Central London’s only heliport – Battersea.

Our regular clients are used to experiencing the best service, flights that are chartered well in
advance as well as last minute solutions operated with absolute precision. The British Grand Prix of the 7th and 8th July 2007 left ACS with a large number of helicopter charters to book into slots out of Battersea, which are like gold dust and into Silverstone which operates a strictly ‘subject to slots’ operation so the ACS team had to find slots that corresponded with both locations.

Andrew Summers, Passenger Charter Analyst, ACS said:
“Helicopters were sourced matching each client’s exact requirements for both the qualifying on
Saturday and race day on Sunday. At ACS we offer each and every client the best possible service but when the stakes are so high with regular customers requiring aircraft for a time when slots are so hard to come by it makes our team go the extra mile. I am proud of the way we handled each and every charter this weekend and our 100% on time record meant that all our customers were completely satisfied.”

Contact: Andrew Summers and Joel Fenn, Passenger Charter Analysts at london@aircharter.co.uk

During May, June and July this year the music industry and its fans have enjoyed some brilliant shows such as The Big Weekend, T in the Park, Naas Oxegen Festival , Live Earth and of course Glastonbury with each event welcoming one or more ACS charter.

Given the music industry is a primary market for ACS, the infamous summer festivals and
beginnings of World and European tours have kept ACS on their toes delivering some of the world’s best selling artists to countless shows so far. Unsurprisingly, ACS was called upon to charter a variety of executive jets and helicopters for the artists headlining some of the biggest festivals in Europe.

With ACS's expertise at choosing the ideal aircraft types, one of the charters involved a unique 19 seat helicopter to get the artists as close as possible to the crowded festival sites, avoiding the traffic and getting them on stage on time. Some of these flights have been planned since the beginning of the year, with countless changes and updates - some enquiries were even received within 24 hours of being airborne! No matter the timeframe to get the bands in the air, ACS have continue to provide the winning service that ensures the crowds see their favourite artists perform.

Production Manager for a best selling number 1 artist said:
“Despite having worked with other brokers on music charters, ACS has proven to be the most
professional, delivering unbeatable service 24/7. Finding a supplier who fully understands the
demands and often temperamental nature of this industry is difficult, however working with ACS has proven that their dedicated Account Management is 100% tuned in with what we need. I would not contemplate going back to work with anyone else.”

Carmen Vanegas, Passenger Sales Manager, ACS said:
“Having specialised in VIP and music charters, I find that arranging these flights can be rather like a complex jigsaw puzzle with the added pressure of a tight schedule. Our team has the resources and experience to help the bands put together all the pieces of the puzzle within some very tight deadlines and budgets! In the end when the customer is happy there is a great sense of satisfaction among the team. Despite the bad weather this summers’ music festivals have been tremendous fun and a great success for ACS.”

Contact: Carmen Venegas, Passenger Sales Manager and team at london@aircharter.co.uk